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Our Promise

Dear valued customer,

Thank you for visiting our website and for the trust and confidence shown every day that you do business with WMI. We understand your loyalty should be earned daily and we aim to do just that!  We’d love to hear from you when our team exceeds your expectation or should a challenge prevent them from doing so.

 
 

Our Mission

To provide all customers with the “Service You Deserve” on every occasion.

OUR COMPANY VALUES

We strive to deliver this mission by adhering to these five values:
-- Operating with the highest level of integrity, always
-- Communicating openly, honestly and in a timely fashion with customers, suppliers and employees
-- Maintaining the highest standards of personal and corporate performance in all we do and say
-- Finding better ways of serving customers, innovating and keeping costs down through adaptation
-- Seeking to be a top-tier employer of choice in our served geographies/industries

OUR DELIVERY PROMISE

The WMI team makes over 100,000 deliveries annually. Our goal for each of these is that every order be processed accurately and delivered on time to you. We do this using a modern, dedicated fleet of delivery vehicles, specifically tailored to customers’ locations and needs:
--  Weekly packaged product deliveries use established WMI routes and a fleet of box vans.
--  Bulk oil and bulk coolants reach customers via our “bobtail” delivery tank trucks, typically within 72 hours or
     less.  Additionally, we are available 24 hours a day, 7 days a week, should you experience an emergency.
--  BlueDEF™ diesel exhaust fluid (DEF) is transported using a growing fleet of bulk DEF delivery vehicles.

Testimonial

“Western Marketing provides us with fantastic service and they have the friendliest and most knowledgeable people in the business!”

- Justin Kinney - Fuel Source - Mertzon, TX